The manufacturing industry is responsible for the transformation of materials or components into finished products.
Featured Case Study
Why they hired us
To optimize the management of the Customer Service activities of the Italian headquarters, to build and deliver a training plan to ensure Customer satisfaction and improve the Customer Experience
To perform a lean reorganisation of the main European plant in Poland
What we have done
We analysed the processes and the relative governance systems, identified productivity, efficiency and service effectiveness KPIs and built models and measurement tools
Through a 12-month training course guided by the results and the expertise of the team, we have activated inter-functional worksites in “Agile” mode aimed at defining an executive plan shared by the entire organisation
Objectives achieved
Sales increase on the territory covered by the activity: + 10%
A study affirms that 66% of the British people do not understand the importance of manufacturing to the economy
(Source: themanufacturer.com)