Customer Experience
We offer a multi-disciplinary approach for the design and implementation of the Customer Experience. Direct field experience and pragmatism are at the service of the most innovative reference models.
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We offer a multi-disciplinary approach for the design and implementation of the Customer Experience. Direct field experience and pragmatism are at the service of the most innovative reference models.
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We support your commercial activities development and promote the processes optimisation and digitalisation, the information systems introduction/revision andorganisational redesign.
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We design, execute and improve your processes through our Customer Quality Centers, structures specialised in dialogue with your customers in multi/omnichannel mode.
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We enhance our Clients independency through courses in Customer Experience, Sales Techniques, Soft Skills, PNL and Tutoring thanks to the integration of different learning and personal development methods.
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Customer Experience UK is a branch of Customer Experience Italia Group.
We have worked with a wide variety of businesses and industries applying our services to match their requirements
Global Customer Experience as reference model
Lean six sigma black belt and green belt for statistics and processes
Prince2 for project management
Master Practitioner NLP for neuro-linguistic programming
Professionals Coach qualified according to international NLP and national AICP standards